Salesforce announces Customer 360, which aims to connect and help manage customer data across Salesforce apps (Larry Dignan/ZDNet)

Larry Dignan / ZDNet:
Salesforce announces Customer 360, which aims to connect and help manage customer data across Salesforce apps  —  Salesforce's idea to provide a 360 degree view of the customer isn't exactly new, but the company maintains its execution will be different.  Here's the master plan.



from Techmeme http://www.techmeme.com/180925/p23#a180925p23