Afiniti, which uses AI and behavioral science to better match customers with customer service agents, quietly raises $130M Series D at a $1.6B valuation (Ingrid Lunden/TechCrunch)

Ingrid Lunden / TechCrunch:
Afiniti, which uses AI and behavioral science to better match customers with customer service agents, quietly raises $130M Series D at a $1.6B valuation  —  Ingrid Lunden @ingridlunden / 7 hours  —  Artificial intelligence touches just about every aspect of the tech world these days …



from Techmeme http://www.techmeme.com/181023/p21#a181023p21