Cloud-based customer service software provider Talkdesk raises $100M, led by Connecticut-based hedge fund Viking Global Investors LP at a $1B+ valuation (Nico Grant/Bloomberg)

Nico Grant / Bloomberg:
Cloud-based customer service software provider Talkdesk raises $100M, led by Connecticut-based hedge fund Viking Global Investors LP at a $1B+ valuation  —  Most people dread calling customer service.  The endless wait times, tedium of repeating your information multiple times …



from Techmeme http://www.techmeme.com/181003/p12#a181003p12