Google acquires Onward, a machine learning and natural language processing startup that has built an enterprise chatbot platform for customer service (Kyle Wiggers/VentureBeat)

Kyle Wiggers / VentureBeat:
Google acquires Onward, a machine learning and natural language processing startup that has built an enterprise chatbot platform for customer service  —  Blink and you might have missed Google's acquisition this morning.  The search giant bought Onward, a customer service automation startup, for an undisclosed sum.



from Techmeme http://www.techmeme.com/181002/p31#a181002p31